THINGS+

Despite vast investments and development of innovation technologies, many industries in Central Europe still focus on product manufacturing. Low cost competition from non-EU counties, together with gradual commoditisation further challenge their competitiveness. Thus, it is essential especially for SME companies to adapt their skills and successfully overcome rapid changes, following innovation and technological progress. Servitisation of products through adequate human capital investment could be one of the solutions for a greater prosperity on an ever-changing market. 

THINGS+ project aims to enrich portfolio of companies with additional services that can increase value delivered to customers and improve their position on the market, by strengthening entrepreneurs skills in service innovation management.

THINGS+ project is focused in transformation of traditional companies into regional innovation motors, with no excessive investments. Key output will be a new approach to improve entrepreneurs’ skills that help them introduce service innovation into manufacturing companies and increase prosperity on changing markets.

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Events

THINGS+ Final ConferenceSERVITIZATION: An Opportunity for Growth in European Regions

6 October I 10:00-13:00 CET I Online I Free

REGISTER HERE  I AGENDA & BACKGROUND

Briefly about the conference

The world became cross-connected in pandemic times and digitization made companies competing for every individual customer. SMEs are struggling for customers in the competitive market where are companies like Netflix, Apple, and Rolls-Royce. Especially manufacturing SMEs need urgent support in the transfer of business model from Product delivery to Advance service delivery. They need to involve the newest technologies (IoT, AI, BigData, Industry 4.0, etc.), make new partnerships, and adapt the organizational culture of the company. In this transformation process, full support from policymakers is needed for co-creating a supporting environment, including broader regional stakeholders. Through service innovation, SMEs gain higher revenue, long-term customer loyalty, and new partnerships with regional stakeholders & technology innovations. With an active co-creation role, SMEs return with synergy effects on other regional stakeholders. And policymakers are this way supporting the process of making regional SME network more competitive on a global level.

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Join us & discover new opportunities

22.09.2020

EVENT

SAVE THE DATE

THINGS+ project team is excited to announce the Final Project Conference, SERVITIZATION: An Opportunity for Growth in European Regions, 6th of October 2020, online on WebEx.

REGISTER HERE I AGENDA

Leading policymakers will discuss the benefits of the servitization methodology, and real-life users will share their experience. 

09.07.2020

NEWS

PIVOting in a time of crisis

In a time of crisis, startups can go one of two ways: fall or pivot. Things+ is here to help them pivot, especially through helping them find new business path & opportunities. As one attendee said: “The event was a great opportunity to get back into entrepreneurial community and help establish new collaborations.”, Gregor Zupin, CEO of Microbium Ltd.

Things+ Youtube Chanel

Things+ Youtube Chanel

Digital Library

THINGS+ partners present our project outputs in this section.  Click on the files and learn more about our work.

Things+ Developed Tools

Things+ Developed Tools

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Other

Communication

Communication

Things+ developed tools 
Things+ developed tools are available also in SI, SK, HU, DE, IT, CRO, CZ language. Please visit Things+ google drive, and send us request for the access to the files.

Newsletter Registration

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 Archive news and event

Please find our past news and events on the following link >>

Kick off meeting was successful


PROJECT OUTPUTS

Output 1

METHODOLOGY & ACTION PLAN

The main objective is to create a methodology for the improvement of entrepreneurs’ skills on the development of product-based services. The methodology will be based on existing partial methods and good practices that PPs are using in their business support programs. Main tools for this methodology in O.T1.1 - Key tools portfolio for servitization of CE product-based manufacturing companies, and the O.T1.2 - SIM guidelines to create a new offer based on Product-Service System for CE manufacturing SMEs, will serve as overarching instruction for SIM implementation. 

OUTPUT 2

LOCAL PILOT & TRAIN THE TRAINERS

Specialization in Central Europe Knowledge-Intensive Business Services (KIBS) is the title of the second thematic work package. Here preconditions for testing the new Service Innovation Methodology on the field will be set-up. First a train-the-trainers activity will introduce the SIM to ≥ 20 innovation experts offering KIBS to CE companies. Second the trained experts will implement local users workshops with ≥ 100 CE SMEs. Finally THINGS+ partners will also jointly design the business model for implementation and transfer of the SIM outside the project consortium.

OUTPUT 3

PILOT ACTIONS

Take-up of innovative services in the CE manufacturing industry: 100 manufacturing SMEs in project partner regions from industrial sectors will test the newly acquired competencies to introduce new product-based services in their portfolio. It is expected that 40 % of the new services introduced by the pilot SMEs are accepted on the market. 10 % of pilot projects will be able to internationalize their new offering during the project timeframe. THINGS+ partners will closely support this group of companies with tailored business services.  

OUTPUT 4

POLICY RECOMMENDATIONS

During the activites within WP4 the project team will analyze current legislative situation and develop a Policy Recommendations Paper based on outcomes and results of other thematic WPs as well as on results of policy local pilot actions performed in regions: Veneto and Lodzkie. The developed recommendations will contain new service innovation support schemes, which will support emerging sectors and new cross-sectorial themes and proposals for policy impact evaluations.

Project Partners


HOW LONG WE'LL BE WORKING TOGETHER...

Start Date

01.06.2017

End Date

31.05.2020

PROJECT BUDGEt

TOTAL BUDGET: 1.889.299,50  EURO

ERDF CO-FINANCING: 1.562.517,31 EURO

contacts

THINGS+ NEWSLETTER

RAISING AWARENESS ABOUT PROJECT RESULTS

Things+ Newsletter

THINGS+ is a project focused on the development of the methodology needed for the introduction of service innovations into product manufacturing companies whose business was so far based on selling a final product. 

Newsletter #1 in PDF version, you could find at the following link >>

Newsletter #2 in PDF version, you could find at the following link >>

Newsletter #3 in PDF version, you could find at the following link >>

Newsletter #4 in PDF version, you could find at the following link >>

Newsletter #5 in PDF version, you could find at the following link >>

Programme

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Results

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